Frequently Asked Questions (FAQ)
Product Quality & Ingredients
Are your powders 100% natural?
 Yes! All powders are made from pure, dried fruits, vegetables, herbs, seeds, and spices. No preservatives or additives.
What makes Vidhai Sivya different from other powder manufacturers?
We use only the pulp of fruits and vegetables (excluding skins), combine traditional drying methods with modern technology, offer customized masala blends, and maintain zero tolerance for artificial additives, preservatives, or colors.
Why do you use only the pulp and not the skin of fruits and vegetables?
Using only the pulp ensures smoother texture, refined flavor, and eliminates potential bitterness, allergens, or pesticide residues that may be present on skins. This results in a premium product with better taste and safety profile.Â
Where do you source your ingredients from?
We work with small farmers and women’s cooperatives in Tamil Nadu.
Safety & Suitability
Are your products safe for kids and elders?
Yes. We offer kid-specific mixes and safe options for elders and diabetics. Check the label for recommendations.
Do your products contain any allergens?
Our products are made from single ingredients or simple blends. However, if you have specific allergies, please check individual product labels or contact us for detailed ingredient information before purchasing.
Can diabetics use your fruit powders?
Yes, we have safe options for diabetics. Please check the product labels for specific recommendations and consult your healthcare provider if needed.
Usage & Storage
How do I use the powders?
Mix into milk, smoothies, gravies, or even baby food. Recipes included with many products.
How do I store the powders?
Store in a cool, dry place. All packs are resealable for freshness.
What is the shelf life of your products?
Our dried powders typically have a shelf life of 12-18 months when stored properly in cool, dry conditions. Each package displays the manufacturing and best-before dates.Â
Customization & Product Options
Can I customize my masala blends?
Absolutely! We specialize in creating personalized masala blends tailored to your taste preferences, dietary requirements, and cultural needs. Each blend is prepared fresh to order.
Do you offer combo packs or gift sets?
Yes! Save up to 15% on curated packs for Immunity, Kids, Cooking, and more.
Health & Nutrition
What are the health benefits of your powders?
 Our dried powders support immunity boosting, improved digestion, enhanced skin and hair health, and provide convenient access to essential nutrients, vitamins, and antioxidants in their natural form
Do you have kid-specific products?
 Yes, we offer specially formulated kid-specific mixes that are safe, nutritious, and appealing to children’s taste preferences.
Certifications & Quality
Are your products FSSAI certified?
Yes, made in a certified facility with regular quality checks.
How do you ensure product purity and safety?
 Every batch undergoes rigorous quality checks in our FSSAI-certified facility. Our sun-drying process and strict quality control protocols ensure product safety and authenticity.Â
Orders & Shipping
Do you deliver across India?
Yes! PAN India shipping with tracking. South: 2–4 days. Rest of India: 3–7 days.
How can I place an order?
You can order through our website, WhatsApp us, or contact our customer service. We accept various payment methods for your convenience.
What are the shipping charges?
Shipping charges vary based on your location and order value. Contact us for specific shipping information to your area.